TESTIMONIALS

Client - Mr. Tony Brochu

Let’s start with the very first stage of my house renovation.

First of all, I am a very busy man so I chose to pick someone in the Reno business to manage my project, MISTAKE!!!

 

We were in mid March 2017. I was told then that this project would be 3 months approximately and in the neighborhood of 125,000$.

 

The project started very slowly since management was very poorly executed. Not all trades were competent which caused me a lot of grief.

 

My house was built around 1914 about 104 years old. With trades not always competent, lots of problem occurred and solutions were not always evident for the people in place.

 

Through this Manager, I got the opportunity to meet the owner of Mastered Home Renovations, Alain Duval. Alain started early august, which was about 2 months pass the due termination date. At this time, there was only about 10% of the project completed.

 

From Framing, to concrete floor grinding, to wooden floor leveling, to sub flooring installation, to insulation of the ceiling, to sound bar installations, to dry walling and much more, Alain and his people helped fix my nightmare situation till the end giving me the beautiful home that I can live in now.

 

Without the amazing help from Mastered Home Renovations and their people, I have no clue of what I would have today and when I would get my house back, If I ever would.

 

What amazed me the most is the quality of the workmanship, cleanliness and ease of communication I had with Alain. Every day I was informed of the situation. The bigger the problems were, the more the smart solutions were coming out, I was amazed and I thank him for all that.

 

To this day, I am not certain if the patience they showed had any limitation. From repositioning electrical components, trimming lots of extra spray foam before dry walling, redoing plumbing and most of all, repairing over 20 times the walls damaged by other trades.

 

Something important to mention as well is the fact that Alain even hired local young carpentry students, and the work was always done right. Door installations, painting trimming, casings or baseboards installation and finishing or cleaning all went smooth and done to my liking. Everyone was courteous and polite all the way. Mastered Home Renovations is by far the Company I would hire tomorrow if I had another Reno project to go through. 

Client – Fairley’s
Please explain in a brief paragraph your renovation:

We had the kitchen redone with walls removed and carpets removed and replaced by hardwood.  The old kitchen cabinets were replaced with new cabinets and an island was put in.  The kitchen was designed by an interior designer who worked closely with Perfect Circle.

What impressed you most about Perfect Circle? Explain in a short paragraph

Perfect circle worked with the interior designer to create one vision in the kitchen.  They both knew reputable suppliers and found suggested the best products for the job.

What were you most happy about during your renovation?Explain in a short paragraph

At the end of the day the house was left as tidy as could be expected with a minimum amount of dust, debris and sawdust.

Did any problem occur during the renovation? If so how helpful was Alain and Perfect Circle in solving it. Explain:

We had a problem in the beginning pinning down a start date.  Another issue we had was in coordinating the arrival of the hardwood which set the project back.

Overall how would you say your experience was dealing with Alain & Perfect Circle?Explain in a short paragraph

Alain and Perfect Circle kept us informed as to how the project was coming along and tried to work around our schedules.

Other Comments: ( Please write any other words you would like to say Regarding Perfect Circle's Professionalism, Cleanliness, Work ethic, etc. )

Perfect Circle would always contact me in the morning so we would not be in each others way.  They treated us with respect.  They worked on our renovation as if they were working on their own home.  When our old stove was being taken away they assisted in getting it out the door.  Whenever they were asked to help out or if we expressed a concern they would be attentive to our needs.

Client -Tess Howze
Please explain in a brief paragraph your renovation:

Perfect Circle installed the laminate flooring in my sons bedroom. Installed my dishwasher, gas stove and kitchen faucet.

What impressed you most about Perfect Circle? Explain in a short paragraph

What impressed me most is the quality of work , Alain did an excellent job and it only took him a day to finished.

As soon as my gas stove arrived at my house, Alain came and installed it. Just perfect timing  for me to make supper for my family.

My dishwasher was perfectly installed and well as my kitchen faucet.

What were you most happy about during your renovation?Explain in a short paragraph

It was done in a timely manner. The best quality of work that was done in my house.

Did any problem occur during the renovation? If so how helpful was Alain and Perfect Circle in solving it. Explain:

none

Overall how would you say your experience was dealing with Alain & Perfect Circle?Explain in a short paragraph

I was very happy for all the renovations and installation that Alain Perfect Circle has done.

Other Comments: ( Please write any other words you would like to say Regarding Perfect Circle's Professionalism, Cleanliness, Work ethic, etc. )
Client – Charlie Lew
Please explain in a brief paragraph your renovation:

Complete ensuite bathroom renovation;

  • demolition of existing
  • design support , construction & installation of new ensuite bathroom
  • new w/c, frameless glass enclosed, tile spa shower.
  • floating double under mounted sink vanity
  • modified HVAC & electrical
  • new tile flooring
  • painting and finishing work
What impressed you most about Perfect Circle? Explain in a short paragraph
  • Good $$$/price value. Honest, working with integrity, professional; did what they said they would do,  
  • Alain was able to easily understand the design concepts that we were trying to implement.
What were you most happy about during your renovation?Explain in a short paragraph

Generally speaking, we are most happy with the quality of the workmanship.

Good supplier choices…..did not feel restricted. + good feedback on selections and ideas.

Did any problem occur during the renovation? If so how helpful was Alain and Perfect Circle in solving it. Explain:

Problem with toilet (leaking). In the end, after trying to resolve, a new toilet was installed that resolved the problem.

Delivery of vanity was slow…..item ended up holding the job up. 

Overall how would you say your experience was dealing with Alain & Perfect Circle?Explain in a short paragraph

Excellent experience. Only criticism would be the project timeline  - would have been nice to have finished quicker/sooner

Other Comments: ( Please write any other words you would like to say Regarding Perfect Circle's Professionalism, Cleanliness, Work ethic, etc. )
  • see notes above.
  • any issues were resolved; some negotiation in good faith & with good will 
Client – Willa Dumka

Please explain in a brief paragraph your renovation:

Our kitchenreno included granite countertops, under the counter sink, back splash, and stovetop.Alain was not fazed by any plumbing or electrical problems, he was able to handle them easily.

What impressed you most about Perfect Circle?

We were impressed with Alain, his work ethic, the fact that when he said he would be here at a certain time he was here.  He was very thorough in his work, always very courteous and friendly. The work he did was very, very good. 

What were you most happy about during your renovation?

The quality of the workmanship. 

Did any problem occur during the renovation? If so how helpful was Alain and Perfect Circle in solving it. Explain:

The stovetop was too heavy for the space left for it by the granite installers.  So Alain called Don on the golf course in Arizona and discussed it with him.  They decided that with some extra shoring beneath the instalment would work.  So Alain went ahead and looked after it very well.

Overall how would you say your experience was dealing with Alain & Perfect Circle? 

Our experience was great, we wouldn’t hesitate to recommend his work to anyone,  

Other Comments: ( Please write any other words you would like to say Regarding Perfect Circle's Professionalism, Cleanliness, Work ethic, etc. )

Alain was great about cleaning up each day when he was finished. 

Client - Bruce Cooper
Please explain in a brief paragraph your renovation:

We had our kitchen renovated.  The house is a 1972 house and had the original kitchen which was very dated.  The kitchen area was completely gutted and everything was replaced - new counter, new island, new lighting, new wall treatment, replacement of much of the hardwood flooring, new plumbing and sink and new appliances. 

What impressed you most about Perfect Circle? Explain in a short paragraph

I had peace of mind that a quality job was being done.  It wasn’t necessary to check everything to ensure that it was completed to a high standard.

What were you most happy about during your renovation?Explain in a short paragraph

There were many aspects of the work that pleased me. One of them was the suggestions and ideas for improving the end result.  These were numerous, including ideas for saving space, making more efficient  use of space, innovative ideas for venting, adding sound insulation between the kitchen and bedroom, creating more storage area, making functional elements more decorative etc.

Did any problem occur during the renovation? If so how helpful was Alain and Perfect Circle in solving it. Explain:

Yes.  A number of things.  We found that we had to get more matching hardwood.  The hardwood that was required wasn’t supplied by the original manufacturer anymore.  Alain found some somewhere and it did the trick.  There was also an issue with the roof when the fan vent was installed.  Alain found an associate that fixed the technical problem.  We didn’t have all the equipment, supplies and appliances selected at the beginning of the project.  Alain was flexible and worked around this even though, at times, the uncertainty was unquestionably a bit of an inconvenience for him. 

Overall how would you say your experience was dealing with Alain & Perfect Circle?Explain in a short paragraph

We we very satisfied with the end result.  The kitchen is now pretty much everything we were hoping for.  It is the focal point of activity in our house and gets compliments every time we have visitors.  During the project, some additional work needed to be undertaken and arrangements we made t  accommodate that.

Other Comments: ( Please write any other words you would like to say Regarding Perfect Circle's Professionalism, Cleanliness, Work ethic, etc. )

It was our experience that things were handled with professionalism and integrity.  Great attention was paid to minimizing the inconvenience of the renovation on us as we continued to live in the house while all this was going on. Alain was both reliable and punctual.  I believe that we got good value and service for the investment.